FAQ
Questions to resolve before choosing Arcaiva.
Start with the current workflow and package facts, then check dependencies and availability. Planned or limited-availability work should not be treated as an established day-one capability.
What can Arcaiva support today?
The supported public scope includes protected sign-in, customer details/balances/recent activity, invoice creation with signed adjustments and PDF generation, pro formas, Receivables Flow and Overdue Pressure, and company-scoped accounting workflows within the published package limits.
How many people and companies can I include?
A quick note about these limits. Use these numbers to plan, not as a checkout or trial offer. The upcoming package allowances are separate.
Core includes up to 5 users and 1 company. Pro includes up to 25 users and 3 companies. More than three included companies, consolidation, and intercompany automation are not current claims.
What does it cost, and can I buy it today?
A quick note about these prices: use them to plan, not as a checkout or trial offer.
Core is listed at $99 per month, and Pro is listed at $199 per month. You cannot buy a plan through this site yet. We also do not list annual pricing, taxes, refunds, add-ons, usage charges, or the full commercial terms here.
Can I try Pro free before I decide?
Yes. Start Pro free for exactly 14 days through the Arcaiva app signup link. No card is required and the trial does not renew automatically.
The free trial creates no provider customer, checkout, paid subscription, charge or billing invoice. After 14 days, data remains available in read-only mode with Billing access. Paid conversion is not offered by this release.
Can I move over from QuickBooks Online?
QuickBooks Online migration is in development. No production migration scope is published, so there is no current promise about source objects, historical coverage, documents, completeness, timing, or effort. The migration-readiness checklist helps organize your requirements; it does not import data or offer a migration service.
Can I connect my bank or another accounting tool?
Plaid bank connections are planned, not published as live. Arcaiva does not currently publish a generally available third-party integration catalog. Validate a required connection before making a decision; do not interpret a planned connection as day-one availability.
Does AI run my books automatically?
No. AI-assisted capabilities are limited availability, and review remains with the user. The label does not establish every AI workflow, automatic accounting judgment, or access for every team. Confirm the exact capability rather than relying on an AI category claim.
Is a pro forma already an invoice or receivable?
No. A pro forma is not an invoice or receivable before conversion. Arcaiva supports preparing and issuing a pro forma, then converting an accepted one into one draft invoice. The resulting draft still needs review.
Why do the receivables views use different scopes?
Billed, collected, and open in Receivables Flow describe the current-month invoice cohort. Overdue Pressure covers all currently open receivables. Read each in its own context and use invoice-register filters for the underlying question. Neither view is a cash forecast or collection guarantee.
Does tax visibility mean tax filing?
No. Core’s accounting-first catalog includes tax visibility, but that is not tax preparation, filing, advice, or compliance assurance. Any required tax treatment, filing process, or professional advice needs separate evaluation.
Is Arcaiva certified or bank-grade?
No certification claim is established here. The evidenced public controls are protected sign-in and company-scoped workflows. These do not establish a complete security program, compliance assurance, or availability guarantee.
What support will I receive?
A monitored destination, response owner, service level, and support hours are not published here. Do not assume a support tier or response-time commitment from the package name. If a defined support arrangement is essential, treat it as an unresolved dependency before moving forward.
Can Arcaiva replace every accounting or ERP tool?
No universal replacement claim is made. Payroll, tax filing, consolidation, intercompany automation, enterprise ERP scope, and broad unverified integration requirements are not a basis for choosing Arcaiva today. Compare the actual requirement and consider another product when it is essential.